Welcome to JSSL Singapore ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us, including through our website (jssl-singapore.com) and our communications via WhatsApp using the WhatsApp Business API.
1. Information We Collect We may collect and process the following types of personal data:
Contact Information: Name, phone number, email address, and other information you provide via our website or through WhatsApp messages. Usage Data: Information on how you interact with our website and WhatsApp messages, including message content, response times, and engagement data. Device and Technical Information: IP address, device type, operating system, browser type, and similar data automatically collected when you access our digital services.
2. How We Use Your Information
We use your personal data for the following purposes:
- To respond to your queries and provide you with relevant information or services. - To send important updates, schedule confirmations, or notifications via WhatsApp. - To manage registrations, bookings, and participation in JSSL programs, events, and services. - To improve our services, user experience, and communications. - To comply with legal or regulatory obligations.
3. WhatsApp Communications
If you choose to communicate with us via WhatsApp:
- Your phone number and chat history may be stored and processed for service-related communications. - We use the WhatsApp Business API, which is compliant with Meta's business and data protection guidelines.Your data is processed securely and is not shared with third parties for marketing purposes without your consent.
4. Sharing of Information
We do not sell your personal data. We may share your data with:
1. Service providers who help us operate our WhatsApp messaging and website services (e.g. CRM platforms, cloud hosting providers). 2. Regulatory authorities or legal entities, if required by law.WhatsApp (Meta), as part of message delivery and compliance with their Business Messaging Terms.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes stated in this policy or to comply with legal obligations.
6. Your Rights
You have the right to:
1. Access or request a copy of your personal data. 2. Correct or update inaccurate data.Withdraw consent or opt-out of communications. 3. Request deletion of your data (subject to legal and operational limitations).
To exercise any of these rights, please contact us at: 📧 admin@jssl-singapore.com
7. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
8. Cookies and Tracking
Our website may use cookies or similar technologies to improve functionality and analyze usage. You may manage your cookie preferences through your browser settings.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
